Ask for FREE. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. This may take up to 2 minutes. If it’s off, you don’t have an internet connection. hub 4 started flashing white, and keeps cycling from solid, to flashing. on 21-03-2023 06:43. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on. on 14-06-2023 17:56. The white power light is on, and the Internet lights are off. Both have had the wifi light continuously. We would like to show you a description here but the site won’t allow us. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Manage Your Account. Light is steady when a phone call is in progress. All in one super nifty tool. 1. We would like to show you a description here but the site won’t allow us. I'm on a Superhub 3. I have tried the WiFi troubleshooting and still nothing. Media Router Flashing Lights. I hooked up and had virgin send the signal hours ago. It isn’t on during normal use, but turns red if there’s a problem. You may have a loose connection somewhere along the line. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. I did have a billing issue, but that has been solved. We would like to show you a description here but the site won’t allow us. . You will see a solid white light ring if you have a Hub 4. Yellow flashing light on Hub 5. Forum; Apps. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. Do this now if needed, as it's a £25 fee if done later. This’ll only take a few minutes, depending on how many WiFi Pods are connected. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Options. My TiVo box tried to run an update. No downtime reported in our area either. If the Hub is working okay, just leave it. Step 2: Go to the Home screen and select ‘Settings’. Power on. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Red light on a Virgin Media Hub 4. We have a flashing green light, and a solid green WiFi light. Factory reset your TV with or without your remote. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. The WiFi light will flash green for 2 minutes during this process. Browse Virgin Media Virgin Media Community. Everything has been connected and the base light has been flashing green for 3+ hours. We would like to show you a description here but the site won’t allow us. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). Here’s how much we’ll credit you for the following service issues: £9. Green power light is flashing and WiFi light is green. We would like to show you a description here but the site won’t allow us. Thanks for taking the time to contact us via the Community. No issues in area currently. The power light of the Virgin Media Hub 3. We would like to show you a description here but the site won’t allow us. You have a problem connecting your router to the CMTS. We would like to show you a description here but the site won’t allow us. Online Light: This light will be green when the box is. Hey folks. We would like to show you a description here but the site won’t allow us. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Our hub 3 is online and connected to the wifi however there is no internet. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. White . The green light might be flashing because of a faulty link. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. how can i get a co; Modem lights all on. Thank you so much for your post and welcome to the community forums, it's great to have you here. It keeps flashing green and then flashing white and my connectivity is still in and out. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Late Saturday night the internet started to drop. . We would like to show you a description here but the site won’t allow us. Off means wireless is disabled. Give the remote a go, and see how that works. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Blue: The router is engaged in channel bonding on the downstream connection. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. I don't know what the other small light is for. Make sure there aren’t any damaged wires/cables. It may be stuck in an update loop. White. All lights flashing: Likely a bad hard drive and/or bad AC adapter. We would like to show you a description here but the site won’t allow us. Disconnect all ethernet cables from the Hub. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. If it isn’t on, it’s worth getting in touch with Virgin Media. We would like to show you a description here but the site won’t allow us. A flashing green color means the device is downloading a software update. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Flashing Green – Booting up. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free &. Logging into the advanced settings (IP address in browser) says internet has registration failure. can please look into this. I'm a brand new customer to Virgin and I just received my Home kit today. Please - 5425686. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. We would like to show you a description here but the site won’t allow us. Wait at least a full minute for the router to reboot. The Virgin Media Hub 5 light at the front let's you know what is g. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. We would like to show you a description here but the site won’t allow us. The information provided by some here isn't quite correct. It can be quite frustrating when your internet goe. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. We get a constantly flashing green light, which means it's trying to get an Internet connection. i. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). If so try two things. For £76 a month this shouldn’t be happening. on 25-01-2023 16:42. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection. N/A. flashing green arrows on virgin hub 3. We would like to show you a description here but the site won’t allow us. Have tried resetting: holding reset button for 60 seconds; no dice. ReneM. See full list on practicallynetworked. Solid Red & Green = Hub failed to start correctly. Area 14. 10 If you have more than one WiFi Booster you will. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. on 30-11-2022 19:19. When the power light is solid white, it indicates that the hub is on and working correctly. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Options. A power adaptor to plug into the Stream box and a power socket at the wall. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. If the Hub is slowly flashing green, it’s in the process of downloading a software update. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. Make sure all cables coming into and out of the Hub are pushed in firmly. virgin media tech support has no clue. on 08-02-2023 19:25. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Don't have a VM wall plug, but have one of the old NTL ones. Claimed Pod (by another account) PULSE. Flashing arrows doesn't always mean no connection. It's happened 2 other times (always after power outages) and I've been able to get it working, but this third time I can't get it to boot up. We would like to show you a description here but the site won’t allow us. There are seven LEDs on the front of a RT6600ax. It can be quite frustrating when your internet goe. Home Phone. This should pair your remote and your box together properly. We would like to show you a description here but the site won’t allow us. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. The WPS button is just above the Virgin Media logo. Our hub 3 is online and connected to the wifi however there is no internet. It has done for over a couple of hours now. The red light indicates that there’s no connection to Virgin’s network. If you’re having a problem with your Virgin Media broadband connection, you might well see a red light on the Virgin Media Hub 4. It’s likely to be a loose connection in your home. £5. We would like to show you a description here but the site won’t allow us. Middle – Ready (green/blue). If the lights indicate a problem, try the next. Thanks for that. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. It goes to a blue flashing light and then stuck on solid green and a spinning circle on the browser page at 192. HELP! The arrow light isn't on at all. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. Try a 60 second pinhole reset and don’t reboot the Hub. If the light is red, it means there is an issue with the WPS connection. Options. Have tried resetting: holding reset button for 60 seconds; no dice. Can you please ensure the following: Out in the open. Are you working on a Horizon remote? You may need to pair your remote to the Digital Box or TV if you haven’t done so already. We would like to show you a description here but the site won’t allow us. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. We would like to show you a description here but the site won’t allow us. 0, next to where you connect the power cable is a small power switch. I got the kit today and tried to install it. I use an NTL TV socket for broadband. Hub 5 blinking green base light. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. It can be quite frustrating when your internet goes down and you are. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. We would like to show you a description here but the site won’t allow us. The reason that your Virgin Media router is flashing green is that it is searching for WPS. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Smug1to. Please - 5425686. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. It may also flash green when the Hub is performing a software update. Find your router’s power button and press it to do this. First installation and flashing green light. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. Any attempt to reset or hard reset it have failed and. on 09-09-2022 21:47. on 07-01-2023 13:02. To pair your Virgin remote with your Virgin box properly, you’ll just need to go into Settings, and then Devices, and finally Remote Control Pairing. We would like to show you a description here but the site won’t allow us. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. For a brief period, press and hold the power button, then let go. ughugh. Blue flashing light for 2 days now. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. Home Phone. First thing is to check for any “known network faults in your location - Try in 2 places. Fan Failure . Connect the white cable properly to the Virgin media wall socket. No internet -hub 4 flashing yellow light. Keeps flashing a white light. 4. The table below shows the meaning of the lights: Green. Phone. We would like to show you a description here but the site won’t allow us. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. A flashing red power light signals that there’s an issue that needs addressing. We would like to show you a description here but the site won’t allow us. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. If the light is red, it means there is an issue with the WPS connection. We would like to show you a description here but the site won’t allow us. Still no connection and flashing green. I checked my router and it has a flashing blue light. We would like to show you a description here but the site won’t allow us. Flashing lights and nothing further on tv. Joining in. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. This includes: The Stream box. Now, disable both WPS options and click on save. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. If the light is flashing green, the WPS feature is used to establish a connection. on 07-01-2023 13:02. If so try two things. This means the Hub is switched on, but your WiFi has not been activated. If you’re using a splitter, make sure that’s firmly. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. ) All lights flashing or green light flashes and then immediately goes out. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. I have done that and the light is now green. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. In this. flashing green as it reconnects. We have had a Hub 3 for a year with no problems. Hub 5 flashing green light. on 30-09-2023 15:19. Now, navigate to the Advanced Settings, then click on Wireless. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Hello. All Rights ReservedHold the pinhole reset button for 10 seconds on the back of the Hub. We would like to show you a description here but the site won’t allow us. Manage Your. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. You can use a pen or paper clip to do this. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. We would like to show you a description here but the site won’t allow us. You can use a pen or paper clip to do this. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. Internet LED. Solid green: The Hub 3 is connected to the internet. We would like to show you a description here but the site won’t allow us. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. 1 ACCEPTED SOLUTION. All lights flashing: Bad hard drive: Replacement hard drive kit or TiVo Repair Service: TiVo Roamio Series5 (4-tuner) TCD846500 TCD846510 TCD846000 (Ignore B or P after model number. _____________. 5x red flashing light. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. Solid green when in Modem mode. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. We have had a Hub 3 for a year with no problems. I've tried removing/replacing batteries, reboot using TV+rewind and resyncing with TV+0 but nothing is working, I am just getting a continuous white flashing light for a few minutes then nothing. We would like to show you a description here but the site won’t allow us. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on 18-09-2023 15:45. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. We would like to show you a description here but the site won’t allow us. Options. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. If it doesn´t happen more times, it might be a temporal limited problem and might be normal. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. . The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. This may take up to 2 minutes. This flashes during set up, and then stays green for 2 minutes when you're done. We would like to show you a description here but the site won’t allow us. I have followed the help tools by rebooting the tv box, I have c. not sure if this is normal or not. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Aug 02, 2023. No matter what I do the original pod won’t connect to the hub wirelessly. We would like to show you a description here but the site won’t allow us. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. We would like to show you a description here but the site won’t allow us. After it, navigate to the Admin settings and restart your Virgin Box. Super hub - Status lights and control buttons. iconiccm @iconiccm. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. It has done for over a couple of hours now. Just upgraded and received a hub 5 yesterday. It does its usual light cycle, then it does a few blinks of a bright blue light. Check for any loose connections. This light flashes green when the Hub's downloading a software update. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. It resets itself with a white glowing light then starts flashing green then goes back to. The green light might be flashing because of a faulty link. Step 3: Select Controllers > Fire TV Remotes > Add New Remote. I followed all instructions and I can see green wifi icon and green light blinking. Please check this setting and enable cookies (if disabled)9. On our wavelength. Blue flashing light happens during the provisioning stage on a reboot. Stopped working about 11pm and hasn't worked since. The only way it works now is to connect it via Ethernet cable. An Ethernet cable – The. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. We would like to show you a description here but the site won’t allow us. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. The Virgin connect app just says no pod detected. The internet (mid-day today) decided to stop working. The top wifi light is solid green, the internet connection light (two arrows) is flashing. 83 per day if we don’t install your services on the promised day until installation’s completed. 02-02-2023 02:25 - edited 02-02-2023 02:25. We would like to show you a description here but the site won’t allow us. com The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. Hub3 flashing green lights. We would like to show you a description here but the site won’t allow us. Restart the hub by removing the power cable and then reinserting it. Virgin Phone Switchover. on 09-09-2022 21:47. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. An internet connection issue is typically indicated by a green media router flashing light. We would like to show you a description here but the site won’t allow us. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. If it has. We would like to show you a description here but the site won’t allow us. Rebooted several times, and waited for hours to download the update. If it’s not a technical issue you need help with then we’re here to support you on. 2. Contact Virgin Media support. This flashes during set up, and then stays green for 2 minutes when you're done. No Power to AC unit. We would like to show you a description here but the site won’t allow us. stays green for 2 minutes when you’re done. Its a Hub 3. 1 ACCEPTED SOLUTION. Wait a few minutes for the Hub to clear its settings and reboot. We would like to show you a description here but the site won’t allow us.